Job Summary

We are seeking a reliable, organized, and hands-on Branch Operations Manager to oversee the daily operational, administrative, logistics, and inventory activities of a company's Baghdad branch.

The successful candidate will be responsible for ensuring the smooth functioning of the branch, coordinating with suppliers, freight forwarders, and customs clearing agents, managing stock movements, and handling all office-related administrative and operational requirements.

This position requires a highly responsible individual capable of independently managing multiple tasks, solving operational issues, and ensuring efficient coordination with company management.

Key Responsibilities

• Oversee the daily operations and administrative activities of the Baghdad branch.
• Manage office-related expenses, including rent, electricity, utilities, maintenance, and other operational costs.
• Coordinate with landlords, maintenance providers, and external service providers.
• Ensure the proper functioning and maintenance of office facilities and equipment.
• Handle administrative documentation, contracts, invoices, and office records.
• Act as the main point of contact for operational and administrative matters.
• Coordinate with local and international suppliers regarding orders, shipments, and deliveries.
• Communicate with freight forwarders, shipping companies, and customs clearing agents in Iraq.
• Follow up on import shipments and customs clearance procedures to ensure timely delivery.
• Coordinate the transportation and delivery of goods to the warehouse or customers.
• Maintain accurate inventory records and monitor stock movements.
  
• Conduct regular stock counts and investigate discrepancies.
• Coordinate with the relevant teams regarding stock availability and deliveries.
• Ensure proper organization, documentation, and control of warehouse inventory.
• Monitor branch operating expenses and coordinate payments with the finance department.
• Maintain accurate records of operational expenditures and supporting documents.
• Prepare regular operational, inventory, and expense reports for management.
• Coordinate with headquarters to ensure compliance with company policies and procedures.
• Identify operational challenges and implement practical solutions to improve efficiency.

Requirements & Qualifications

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum 3–5 years of relevant experience in branch operations, administration, logistics, or supply chain management.
• Experience in inventory management and stock control.
• Strong organizational, coordination, and problem-solving skills.
• Ability to work independently, prioritize tasks, and manage multiple responsibilities.
• Good knowledge of Microsoft Office; experience with ERP or inventory management systems is an advantage.
• Good communication skills in Arabic and English.
• Based in Baghdad.