Job title:

• Country Manager Iraq

Reporting to:

• Sales Director

Job Summary:

• Responsible for the management of the entire sales, operations, and services in Iraq.

• Responsible to cover vacant provinces by own efforts directly.

Daily Tasks:

• Achieve sales target: make sure the yearly sales target of the country is achieved.

• Team management: manage the schedule and the priorities of the team, provide support with customer visits, frequent traveling to all Iraq provinces.

• Deal closing: lead negotiations and deal closing for large and strategic deals.
• Prospection: target new prospects who have not previously purchased from the Company, regain lost customers, and maximize the potential of existing customers.
• Key accounts management: establish and manage the business with multinationals, large key accounts and customers.
• Territory coverage: ensure all provinces are covered, to maximize potential business opportunities.
• Product management: ensure the complete range of products is offered to all customers, and propose new products to be launched, to increase the sales potential of each customer account.

• Payment collection: ensure all company payments are collected on time and avoid financial risks that might affect the company.
• Operations: Manage problematic situations between Suppliers, Procurement, and Service teams. Follow-through all operations and admin responsibilities including stock count, logistics and on-time delivery.
• Reporting: weekly reporting of all activities on CRM. Describe in detail all the work done and feedback from customer.

Responsibilities:

• Team development: provide continuous coaching and guidance to all team members, with regards to product knowledge and soft skills.

• Product knowledge: developing and maintaining a high level of technical product knowledge by continuous trainings.
• Pricing: set pricing and negotiate with suppliers and customers to achieve target gross margins.
• Management reporting: Prepare reports to management on activities, results, payments, and forecasts for the team.
• Professionalism: ensure a 24-hour response to all stakeholders, in line with the company's culture.

• Business responsibility: protect the company from eventual business risks with doubtful customers or persons, or potential problematic transactions.

• Availability: always available by phone and email even after-hours, weekends and holidays, to support the team as needed.
• Accountability: take full responsibility for tasks and deadlines of the entire team.

• Additional other duties as assigned or required.

Skill requirements:

• People management: ability to coach and support a team towards their development and achievement of company objectives.

• Autonomy: high performer without close monitoring, always having company objectives in mind.

• Negotiation: strong negotiation and people relationship-building skills.

• Communication: clear verbal and written communication.

Knowledge requirements:

• Degree: Engineering is a must.

• Experience: minimum 8 years in people management and 12 years in sales and product management.

• CRM reporting: experience in working on CRM software.

• Languages: English, Arabic.

• Initiative: continuously takes initiatives to discover new business opportunities

• Honesty: to always express honestly with all stakeholders about all topics.

• Dedication: to go out of their way to complete tasks within deadline.
• Hard work: ensure the completion of all tasks to the fullest up to customer satisfaction.

• Relations: pleasant, respectful, professional and positive relations with all stakeholders.